FAQ

Please, tell me a little about yourself.
My name is Paul Jackson. I live in the Whitley area of Coventry and I have owned and operated my own small removals business since 2006.

Please, give me some information about the services you provide.
I own a Mercedes Sprinter van. In terms of size, it is perfect for moves such as ‘Student Moves’ and studio/one bedroom flats. I don’t just drive the van! I will also load your possessions into the van and then unload them at your destination.
If you need to put your possessions into storage, you will be pleased to know that I work closely with Access and Safestore in Coventry and Titan in Leamington.

I’m a student and I’m on the move, how do I know you’re the best person to help me?
I’m a full-time Removalist. Doing a great job for my customers is what I do!
I am also a father. My daughter graduated in 2021 – I understand the needs of students!

What area do you cover?
Coventry and Warwickshire.

I’m really busy, can you help me with my packing/unpacking?
Suzanne, my ‘packing-lady’, is here, ready to help – please, just ask.
Also, if you haven’t got your own, Suzanne can provide all of the packing materials that you will need.

Do you smoke/vape?
No, I don’t.

Can you help me at very short notice? 
If you can, I suggest you book me in advance. However, if you need my assistance at very short notice, I will do everything I can to help.

I will be needing your help soon, what should I do next? 
Get in touch and let me know what your plans are – we can go from there.

When I book my move with Coventry and Warwick Student Moves, will it always be you that I deal with? 
Yes, absolutely. I will deal with your initial enquiry, any subsequent communications and your actual move on the day.

How big is your van? 
The load area of my van measures: length 10ft 8in (325cm), width 5ft 8in (172cm) and height 6ft 1in (185cm). All of these dimensions are maximum.

Can I travel in the van? 
The van has two passenger seats. If you wish to, you are welcome to travel in the van, free of charge.

Can I smoke/vape in the van? 
I’m sorry, my van is a no-smoking/no-vaping zone.

Is your van reliable? 
Yes, it is. My van is a MWB, high-roof, Mercedes Sprinter. It is serviced and maintained here in Coventry by Humber Autos.

Can you issue me with a receipt?
Yes, of course. If you need a receipt for my services, please, just ask.

I need a cleaner just before I move out/just after I move in. Any suggestions?
I work closely with The Coventry Cleaning Lady. Suzanne is totally reliable and works to a very high standard.
www.thecoventrycleaninglady.com – 07732 410144 – thecoventrycleaninglady@gmail.com

I want to ask you something that isn’t covered here, how do I contact you? 
Get in touch via my Contact Paul page and I will happily answer any questions/queries you may have.