FAQ

Please, tell me a little about yourself.
My name is Paul Jackson. I live in the Whitley area of Coventry and I have owned and operated my own small removals business since 2006.

Please, give me some information about the services you provide.
I own a Mercedes Sprinter van. In terms of size, it is perfect for moves such as ‘Student Moves’ and studio/one bedroom flats. I don’t just drive the van! I am fit and able, so I will also load your possessions into the van and then unload them at your destination.
If you need to put your possessions into storage, you will be pleased to know, I work closely with Safestore. Safestore in Coventry have extensive experience of providing students with safe self-storage facilities in a modern, purpose-built building.

I’m a student and I’m on the move, how do I know you’re the best person to help me?
I’m a full-time Removalist, doing a great job for my customers is what I do! I am also a father. My daughter graduated last year – I understand the needs of students!

What area do you cover?
From my home in Coventry, I cover the entire British mainland.

Do you smoke/vape?
No, I don’t.

Can you help me at very short notice? 
If you can, I suggest you book me in advance. However, if you need my assistance at very short notice, I will do everything I can to help.

I will be needing your help soon, what should I do next? 
Get in touch and let me know what your plans are – we can go from there.

When I book my move with Coventry and Warwick Student Moves, will it always be you that I deal with? 
Yes, absolutely. I will deal with your initial enquiry, any subsequent communications and your actual move on the day.

How big is your van? 
The load area of my van measures: length 10ft 8in (325cm), width 5ft 8in (172cm) and height 6ft 1in (185cm). All of these dimensions are maximum.

Can I travel in the van? 
The van has two passenger seats. If you wish to, you are welcome to travel in the van, free of charge.

Can I smoke/vape in the van? 
I’m sorry, my van is a no-smoking/no-vaping zone.

Is your van reliable? 
Yes, it is. My van is a MWB, high-roof, Mercedes Sprinter. It is serviced and maintained here in Coventry by The Motor Medic.

Can you issue me with a receipt?
Yes, of course. If you need a receipt for my services, please, just ask.

I need a cleaner just before I move out/just after I move in. Any suggestions?
I work closely with The Coventry Cleaning Lady. Suzanne is totally reliable and works to a very high standard.
www.thecoventrycleaninglady.com

I want to ask you something that isn’t covered here, how do I contact you? 
Get in touch via my Contact Paul page and I will happily answer any questions/queries you may have.